TOURS AND TRAVEL EXECUTIVE AT NAIROBI

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JOB TITLE: TOURS AND TRAVEL EXECUTIVE

About This Job:

Touride Adventures Limited is a leading tours and travel company based in Kenya. If you are passionate about travelling, this position fits you. We are looking for a competent, skilled, and experienced Tours and Travel executive to work in our Nairobi office

Job summary:

Responsible for creating suitable travel options/destinations and ticketing. The suitable candidate will be in charge of customizing trips to domestic and or international destinations, packaging tours, searching for suitable accommodation and transport, and issuance of insurance. The goal is to keep our clients satisfied and loyal for future services.

DUTIES & RESPONSIBILITIES:
Research, explore, study and package different travel destinations
Research and study clients’ specifications and wishes then suggest suitable travel options that best suits their needs
Develop and execute innovative Tour and Travel programs/plans that attract customers
Develop and maintain strategic relationships with the relevant stakeholders in the hospitality industry
Develop and implement sales strategies to generate more revenue
Use promotional techniques and prepare promotional materials to sell itinerary and tour packages
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travelers
Deal with occurring travel challenges, and customer complaints
Generate weekly, monthly and quarterly tours and travel reports
Offer and promote different services and offerings
Attend webinars, conferences and other educational programs to keep upto date with industry trends
Meet profit and sales targets
Carry out any other duties as may be assigned from time to time
KNOWLEDGE, SKILLS, AND ABILITIES

(The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training)

Academic and Professional Qualification BA/diploma in Hospitality, Travel, Tourism, or similar relevant field

Competencies / Abilities / Skills Required

Proven ability and experience in inbound and outbound
Proven ability and experience handling both corporates and retail clients
Must be a strategic thinker and have strong negotiation skills
Possess a collaborative mindset and work well as part of a team
Superior time management abilities and capable of meeting deadlines
Excellent organizational skills and ability to multitask
Great interpersonal and communication skills
Up to date on industry trends, as well as laws and regulations
Ability to build strong relationships with stakeholders in the hospitality industry
Good business acumen
Good written and oral communication skills
Good report-writing skills

Relevant Work Experience

Minimum 3 years of experience as a tours and Travel Consultant
Minimum 2 years’ experience issuing air tickets

Application procedure:

To apply, please send your application letter, a detailed CV with 3 referees, your e-mail address, and telephone contacts to: hr@tourideadventures.com. Your application will not be considered if it does not meet all of the above requirements. Only shortlisted candidates will be contacted.

Note:

TOURIDE ADVENTURES IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Job Category: Tours and Travel Executive

Job Type: Full Time

Job Location: Nairobi

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