Here’s an example of a winning CV for a position at a supermarket in Kenya:
[Your Name]
[Your Address]
[City, Country, ZIP Code]
[Your Email Address]
[Your Phone Number]
Objective: Seeking a challenging and rewarding position in a supermarket where I can utilize my excellent customer service skills and passion for retail to contribute to the success of the team and provide exceptional service to customers.
Professional Summary: Dedicated and reliable individual with [X years] of experience in customer-facing roles within the retail industry. Possessing a strong work ethic, attention to detail, and the ability to work efficiently both independently and as part of a team. Proven track record of delivering outstanding customer service and exceeding sales targets.
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Work Experience:
Customer Service Representative Supermart Kenya, Nairobi [Month, Year] – Present
- Greet and assist customers in a friendly and professional manner, providing product information and resolving inquiries or issues promptly.
- Operate cash registers, handling transactions accurately and efficiently while maintaining a balanced cash drawer.
- Restock shelves, ensuring products are neatly displayed and organized to enhance the shopping experience for customers.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
Retail Assistant Fresh Mart, Nairobi [Month, Year] – [Month, Year]
- Assisted customers with product selection, offering recommendations and providing assistance as needed.
- Maintained cleanliness and organization of the store, including restocking shelves and monitoring inventory levels.
- Operated POS system to process transactions and handle cash and card payments.
- Participated in regular team meetings and training sessions to stay updated on product knowledge and company policies.
Education:
- [Degree or Diploma], [University/College Name], [Year of Graduation]
- [High School Diploma], [School Name], [Year of Graduation]
Skills:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work efficiently under pressure
- Cash handling and POS system experience
- Attention to detail and accuracy
- Ability to work effectively as part of a team
References: Available upon request.
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